Privacy Policy & SMS Terms

Last updated: October 16, 2026

Top Tier Contractors respects your privacy. This Privacy Policy and SMS Terms explains what information we collect, how we use and protect it, and the terms that apply when you agree to receive text messages from us.

INFORMATION WE COLLECT

We may collect information that you provide when you contact us, request an estimate, schedule an appointment, submit a website form, communicate with our team, or use our services. This information may include:

• Your name
• Phone number and email address
• Project or property address
• Project details, photos, and service requests
• Appointment dates and scheduling preferences
• Communications between you and Top Tier Contractors
• Website usage and technical information, such as browser or device information

HOW WE USE YOUR INFORMATION

Top Tier Contractors may use your information to:

• Respond to questions and service requests
• Schedule, confirm, reschedule, or cancel appointments
• Prepare estimates, proposals, agreements, and project documents
• Communicate about your project and provide requested updates
• Coordinate employees, subcontractors, vendors, and necessary service providers
• Maintain business records and improve our services
• Comply with legal, safety, insurance, and regulatory requirements

HOW WE SHARE INFORMATION

We do not sell your personal information. We may share information with trusted service providers when reasonably necessary to operate our business, schedule appointments, communicate with customers, process documents, manage projects, or comply with the law. These providers may only use the information to perform services on our behalf.

No mobile information or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in information and consent will not be sold or shared with third parties.

DATA SECURITY AND RETENTION

We use reasonable administrative and technical measures to protect personal information. However, no electronic storage or transmission method can be guaranteed to be completely secure. We retain information only as long as reasonably necessary for business, contractual, legal, safety, and recordkeeping purposes.

YOUR CHOICES

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business recordkeeping requirements. You may unsubscribe from marketing emails using the instructions included in those emails.

SMS TERMS AND CONDITIONS

By providing your mobile number and agreeing to receive text messages from Top Tier Contractors, you consent to receive customer-care and appointment-related SMS messages from us.

Messages may include:

• Estimate or consultation confirmations
• Appointment reminders
• Rescheduling or cancellation notices
• Requested project information
• Follow-up messages related to your inquiry, appointment, or active project

Consent may be provided verbally during a phone call or through another clear opt-in method. Consent to receive SMS messages is not a condition of purchasing goods or services.

Message frequency varies and will generally not exceed five messages per appointment or service request. Message and data rates may apply.

To stop receiving text messages, reply STOP at any time. After opting out, you will receive a confirmation and no additional SMS messages will be sent unless you opt in again.

For assistance, reply HELP or contact Top Tier Contractors at 720-620-2151 or info@toptiercontractors.net.

Mobile carriers are not responsible for delayed or undelivered messages.

SMS consent is not shared with third parties or affiliates. No mobile opt-in information will be sold or used for third-party marketing purposes.

COOKIES AND WEBSITE TECHNOLOGY

Our website may use cookies or similar technology to support functionality, understand website activity, and improve the visitor experience. You may adjust cookie settings through your browser where available.

CHANGES TO THIS POLICY

We may update this Privacy Policy and SMS Terms periodically. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy, SMS Terms, or your personal information, contact:

Top Tier Contractors
12445 E 39th Ave, Unit 405
Denver, CO 80239
Phone: 720-620-2151
Email: info@toptiercontractors.net